Get Paxlovid FAST
Now all New Zealanders over 65 who get COVID-19 are eligible for antiviral treatments such as Paxlovid.
Others with low immunity or multiple health problems may also be eligible.
- Talk to a doctor quickly
- Refer a family member or loved one
- Available after hours and weekends
- A prescription sent to any pharmacy
“Excellent service. Careful and extremely efficient. Kind and professional. Very very helpful.”
- Geoff S, Henderson, Auckland“A quick and positive experience”
- Andree S, North Shore, Auckland"Very caring and helpful. Made me feel not so alone. My first phone call if I ever get Covid again!"
- Marie, Invercargill"The service was prompt. The Dr was very caring and checked our medication before prescribing antivirals. We are very happy with how it has all been handled"
- May and Cecil, Mount Eden, Auckland"Thank you for all your help. Very informative and most helpful"
- Robin, Waihi Beach
At 0800 ANTIVIRALS We are antiviral experts
Getting COVID can be a very stressful time for people and their families.
New antiviral treatments such as Paxlovid have been proven to reduce the chance of hospitalisation or severe complications.
Antiviral medications work best when started early. This is our aim.
If you or a loved one is over 65, immune compromised, or has multiple medical conditions*, then please give us a call, and we will do our best to help you.
*those aged under 65 need to have 3 qualifying medical conditions from a list produced by Pharmac. Common conditions include: asthma, heart disease, diabetes, reduced kidney function, some mental health conditions, and obesity. For a complete list please check the COVID-19 government website.
Call now 0800 26 84 84
Frequently Asked Questions
How soon can I get paxlovid/antivirals?
We aim to call you back within 10-20 minutes, and often the prescription can be sent within 1 hour to a pharmacy of your choosing
Is paxlovid safe?
Yes. The oral antiviral medication currently recommended in New Zealand (Paxlovid) is safe, and has been approved by Medsafe.
How much does it cost?
We charge a consult fee for assessing your eligibility and making a prescription for you (a detailed review of your medical conditions, medications, and previous renal function and liver tests). The charge in standard hours is $79. Please see our fees page for more details.
If we find that you are eligible for antivirals, the actual cost of the medication ($2000) is paid by Pharmac. If we find you are not eligible, then you may choose whether you pay the full cost of the medication yourself or not.
Do I really need antivirals?
If you are over 65 or have other medical conditions, this means that you have a higher risk of getting complications from COVID or being hospitalised. Antivirals are designed to prevent this from happening, and are recommended for all who are eligible.
I'm from overseas. What are my options?
Australian or British/UK residents may be eligible for funded Paxlovid under reciprocal agreements (meaning they do not pay the $2000 medication cost if eligible.) A $190 consult fee does apply, and we can provide documentation for claiming your insurance if required.
All other nationalities are able to receive Paxlovid if they are able to self fund the full cost of the medication.
I'm a household contact of someone who is positive. Can I get antivirals too?
If you develop symptoms and you are eligible, then yes you can. If you are an eligible household contact who has not yet developed symptoms, then we can arrange a back pocket prescription for Paxlovid. This means that in the event you develop symptoms, you can get access to antivirals quickly. Please call us to discuss.
Can you deliver?
In most instances delivery can be arranged.
I have another question...
Either call us, or send us a text message through our contact form, and we can give you a text message response, or call us.
What people say
"I was lucky enough to be able to receive Paxlovid at the weekend thanks to the help of the antiviral doctor. It was an easy course to follow, and I felt very positive that I was able to do something to lessen the effect of Covid on my body.
I am truly very thankful for it."
- Trish, Mount Albert, Auckland
We found the service to be excellent. Very professional, efficient and friendly. Dr Rawlings is an excellent doctor and took the time to explain clearly.
Felt safe and listened to, and appreciate the care we were given.
- Paula and Mike, Point Chevalier, Auckland
A Telehealth Service
A nationwide service.
Based in Auckland, New Zealand
Our Hours
Monday - Sunday7:00 AM - 10:00 PM